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Frequently Asked Questions (FAQ)
Welcome to our FAQ section! Here you will find answers to the most common questions about our products, services, orders, and much more. If you don’t find the answer you’re looking for, please don’t hesitate to contact our customer service.
Of course, the display case is shipped with a trackable express courier.
Of course, in our "CREATE YOUR CUSTOM DISPLAY CASE" section, you can independently customize your display case and see the price in real time.
Of course, you can contact us on WhatsApp using the dedicated button below, by email, or by phone. One of our representatives will always be ready to provide you with all the information you need.
Once the order is placed, the production time for the display case can vary from 3 to 20 working days, depending on the availability of the chosen product and the working period.
Yes, it is important to know that in addition to the white protective film, the plexiglass also has a matte transparent protective film on the opposite side, which must obviously be removed!
We are at your complete disposal; if upon receiving the display case there are any issues related to assembly or damage caused by couriers or other factors, do not hesitate to contact us. We will find a solution as quickly as possible by sending a free replacement of the damaged part.
For our display cases, we use only and exclusively Mother-of-Pearl Methacrylate Plexiglass (Top Quality).
• Protects against UV rays.
• Crystal-clear transparency.
• Anti-yellowing.
• Up to 10 times more resistant than glass.
For our display cases, we DO NOT use PVC, polycarbonate, or similar materials, which are not suitable for a product of this kind.
Each display case is shipped with everything needed for assembly.
In addition to the case, you will receive a kit with all the necessary screws, a pair of gloves to use when handling the plexiglass once the protective film is removed, simple instructions to follow, and a nice complimentary gift.
Of course yes!
The primary purpose of a display case, besides enhancing the presentation of the exhibited item, is precisely to protect it from dust, UV rays, and other agents.
Of course, if over time the display case should suffer any damage, you will not be required to purchase a new case again, but you will have the option to order only and exclusively the damaged part.
Yes, it is possible.
Once the order is completed, you can contact us to replace or add engravings to customize the display case.
Do you still need help? If you haven't found the answer to your question, don't hesitate to contact us; one of our operators will be happy to respond to any of your requests.