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Frequently Asked Questions (FAQ)
Welcome to our FAQ section! Here you will find answers to the most common questions about our products, services, orders, and much more. If you cannot find the answer you are looking for, please do not hesitate to contact our customer service team.
Of course, the display case is shipped via a trackable express courier.
Of course, in our "CREATE YOUR CUSTOM DISPLAY CASE" section, you can customize your display case yourself and see the price in real time.
Of course, you can contact us on WhatsApp using the button below, by email, or by phone. One of our representatives will always be ready to provide you with all the information you need.
Once the order has been placed, production times for the display case may vary from 3 to 20 business days, depending on the availability of the selected product and the workload during that period.
Yes, it is important to know that in addition to the white protective film, the plexiglass also has a matte transparent protective film on the opposite side, which must of course be removed!
We are completely at your disposal. If, once you have received the display case, there are any issues with assembly, damage caused by the courier, or anything else, please do not hesitate to contact us. We will find a solution as quickly as possible by sending a free replacement for the damaged part.
For our display cases, we use only and exclusively Plexiglass Mother-of-Pearl Methacrylate (Top Quality).
•Protects against UV rays.
•Crystal-clear transparency.
•Anti-yellowing.
•Up to 10 times more resistant than glass.
For our display cases, we DO NOT use PVC, polycarbonate, or similar materials, which are not suitable for a product of this kind.
Each display case is shipped with everything needed for assembly.
In addition to the display case, you will receive a kit with all the necessary hardware, a pair of gloves to use when handling the plexiglass once the protective film has been removed, simple instructions to follow, and a nice gift.
Of course!
The primary purpose of a display case, besides enhancing the presentation of the displayed object, is precisely to protect it from dust, UV rays, and other elements.
Of course, if the display case should sustain any damage over time, you will not have to purchase a new display case again, but you will have the option of ordering only the damaged part.
Yes, it is possible.
Once you have completed your order, you can contact us to replace or add engravings to personalize the display case.
Do you still need help? If you haven't found the answer to your question, don't hesitate to contact us. One of our operators will be happy to answer any questions you may have.